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Booking Terms & Conditions

By purchasing tickets or entering any Escape Boredom experience, you acknowledge that you’ve read and agree to the following terms and conditions.​


Arrivals & Late Policy
Please arrive 10 minutes early for check-in and your rules briefing. We aim to start every game right on time. If you are late, we will start the clock and you will have the remaining time to complete the room once you arrive. We do not provide refunds for late arrivals, no-shows, or cancellations.
 
Room Capacity & Player Minimums
All Escape Boredom experiences have a minimum 2-player requirement for gameplay. You may add additional players up to the room’s maximum capacity. Extra players can pay on arrival.
 
Private Rooms
All rooms at Escape Boredom are private bookings. You will never be paired with strangers.
Each room has a strict maximum capacity for safety and gameplay reasons. We cannot exceed these limits under any circumstances.
 
Age Requirements​

  • All players pay the same price, regardless of age. Children 5+ are considered a player.

  • Any player under 14 must be accompanied by a parent or guardian (age 18+). All players under 18 must have a guardian sign their waiver.

  • Parents/guardians entering the room count as players and must purchase a ticket.

  • Everyone who enters the room counts as a player — even if they simply want to watch.

 
Rescheduling & Cancellations
If you need to reschedule, please contact us at least 24 hours before your game time. With appropriate notice, we are happy to move your booking to another available time. We cannot reschedule experiences with less than 24 hours’ notice. We do not provide refunds for cancellations for absent players. If you’re feeling sick, we can work with you to reschedule your booking.
 
Behavior, Conduct & Damage Policy
We reserve the right to refuse service or remove any guest who:

  • Appears intoxicated or under the influence

  • Displays aggressive, unsafe, or disruptive behavior

  • Harasses staff or interferes with gameplay

  • Damages props, sets, or equipment

  • Violates rules or staff instructions

 

If a player or group is removed for these reasons, no refunds or credits will be issued.

 

Any damage to our sets, props, or staff may result in:

  • Financial liability for repairs, replacements, and downtime

  • Possible pursuit of legal action if necessary

 

This is to ensure the safety and enjoyment of our guests, staff, and the integrity of our experiences.
 

Audio and Video Recording
Please be aware that for safety, quality control, and game monitoring, all Escape Boredom rooms are equipped with audio and video recording at all times. By entering our facility and participating in any experience, you consent to being recorded. These recordings help our Game Masters guide you, ensure rule compliance, protect our staff and property, and review any incidents if needed. Footage is not shared publicly and is used strictly for security, training, and operational purposes.

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